Last updated: 11 March 2025
Thank you for choosing GhoomKetu.com. These Terms of Use outline conditions for using our website, our personalized travel itineraries, and complete travel packages. By accessing or using GhoomKetu.com, you agree to these terms.
1. Acceptance of terms
By using GhoomKetu.com, you accept these Terms of Use and agree to any future updates made available on this page. It’s your responsibility to periodically review these terms.
2. Services we provide
GhoomKetu.com offers two types of travel-related services:
a) Personalized travel itinerary (Planning Only):
We provide customized day-by-day itineraries tailored to your preferences and budget. Recommendations include hotels, restaurants, transport options, hidden attractions, and local experiences. All bookings under this plan must be arranged directly by you with the service providers.
b) Complete travel packages (All-inclusive):
We offer complete travel arrangements including hotel bookings, transportation, sightseeing activities, meals, and related services, managed entirely by us. You simply travel hassle-free.
3. Payment terms
- Payments for both itinerary plans and complete travel packages must be made in full as indicated during the booking or ordering process on GhoomKetu.com.
- Pricing and payment details will be clearly stated during the booking process.
4. Refund and cancellation policy
Our refund policy varies by the type of service purchased:
a) Personalized travel itinerary service:
- Once your itinerary is delivered via email or WhatsApp, it is non-refundable.
- Changes or revisions are possible within a reasonable limit and must be requested prior to the start of your trip.
b) Complete travel packages:
- Cancellations made 15 days or more before the trip start date will be eligible for up to a 75% refund.
- Cancellations made 7-14 days before the trip start date will be eligible for up to a 50% refund.
- Cancellations made within 7 days of the trip start date will generally not be eligible for a refund due to non-refundable hotel bookings, transport bookings, and other related expenses.
4. Third-party services
- For itineraries where you book directly, our recommendations include third-party hotels, restaurants, transport, and activity providers. We are not responsible for the quality, accuracy, or reliability of these third-party services.
- For complete travel packages, we manage bookings on your behalf, but we rely on third-party providers. GhoomKetu.com will not be liable for any delays, cancellations, or unsatisfactory service provided by these third parties.
4. Your responsibilities
As a traveler, you agree to:
- Provide accurate details (dates, preferences, budget, identification documents) at the time of booking.
- Verify booking confirmations, travel documentation, and adhere to local laws and guidelines during travel.
- Assume responsibility for your safety, personal belongings, and conduct during travel.
4. Accuracy of information
We strive to provide accurate information, including prices, availability, and descriptions. However, errors may occur, and we reserve the right to correct inaccuracies or update information without prior notice.
5. Liability disclaimer
- GhoomKetu.com shall not be held liable for injuries, losses, damages, or inconveniences arising from your direct interaction with third-party providers or during travel.
- For complete travel packages, we manage arrangements carefully but cannot guarantee services provided by third-party partners or circumstances beyond our control (e.g., natural disasters, delays).
5. Privacy policy
We take your privacy seriously. Please read our Privacy Policy to understand how we collect, store, and protect your information.
6. Intellectual property rights
All content, images, logos, itineraries, designs, and other information available on GhoomKetu.com are protected by intellectual property rights and are owned by or licensed to GhoomKetu.com. You may not copy, distribute, or commercially exploit this content without explicit permission.
7. Third-party links
Our website may include links to third-party websites or services. We are not responsible for content, policies, or accuracy on external sites.
7. Changes and cancellations by Ghoomketu
We reserve the right to change or cancel any booked travel package due to unforeseen circumstances, including weather, political issues, or provider cancellations. In such cases, alternative arrangements or refunds will be discussed individually.
8. Jurisdiction
These terms are governed by the laws of India. Disputes arising from our services will be resolved exclusively in courts located in Delhi, India.
9. Contact Us
If you have questions regarding these terms, please contact us:
- Email: info@ghoomketu.com
Last updated: 11 March 2025